The emergency pathway
Severe pain, swelling, or trauma triggers a separate same-week pathway. The two
presentations that most often qualify: constant throbbing toothache that wakes you at night, and a localised swollen gum or "gum boil" next to a single tooth.
Same-week emergency triage is available through the 1300 300 850 line. State the symptoms — pain, swelling, trauma — and you'll be triaged onto the emergency pathway separate from the general list.
For systemic signs — facial swelling spreading, fever above 38.5 °C, difficulty
swallowing or breathing — go to a hospital ED. See our guide to dental emergencies in Australia for the full triage framework.